Shipping Guidelines

Please see the table and details below for transit times and shipping options

Twindividual Shipping Details TableUK

All items shipping within the UK are sent via Royal Mail First Class Signed For.  They are usually delivered the following day after dispatch, although this can sometimes takes 2 days – they will require a signature on delivery

There is an option to upgrade to Special Delivery which guarantees delivery by 1pm the next day after dispatch.

If an order is over 2kg it shall be sent by Courier to keep the prices down for you and ensure safety of your purchase.


All International Orders are sent Royal Mail Tracked and Signed For.  You shall be issued with a tracking number when your item ships so you can see it’s progress.  All items will require a signature on delivery.

Shipping times vary depending on location.

  • Europe on average between 3-5 days transit time
  • Rest of the world between 5-14 days transit time

If your order is over 2kg it shall be sent by courier.  This has a transit time of 2 – 14 days depending on where the item is going.

You can also upgrade to a faster courier for a transit time of 1 – 3 days from dispatch.

These are guidelines only.

During busy shopping times they are likely to be longer.

Especially around Christmas, when high volumes are being shipped around the world.